MessageBird changelog
MessageBird changelog

Conversations: Add phone numbers from multiple WhatsApp business accounts




As a business, when you want to use the WhatsApp Business Platform to engage with your customers on WhatsApp, you must create a WhatsApp Business Account (WABA) within your Meta Business Manager.

Each WhatsApp Business Account can support up to 120 phone numbers and up to 1500 WhatsApp templates (a hard limit enforced by Meta).

Previously, you were only able to link one WhatsApp Business Account (and therefore only phone numbers from one WABA) to your MessageBird workspace.

However, you can now link phone numbers and templates from as many WhatsApp Business Accounts as you like to a single MessageBird workspace.

This means:

  • You can have more than 120 phone numbers per workspace
  • You can separate phone numbers for different use cases into different WABAs while still managing them from a single MessageBird workspace

You can start adding channels by logging into your dashboard and clicking the link!