MessageBird changelog
MessageBird changelog

Inbox: Ticket Rules




We are excited to announce a new set of out-of-the-box rules-based automations in Inbox!

Ticket Rules are designed to automate your Inbox workflows, increasing efficiency and saving time for your team. Our seven pre-set templates help you to handle repetitive tasks that would otherwise be performed manually by agents or admins.

Inbox ticket rules library.png

Read more about the feature in the help center or head over to Inbox to create your first Ticket Rule!